November 14, 2019

Frequently Asked Questions

QUESTION: How do I know if Vegas Gamerz can come to my house?
ANSWER: Our drivers are excellent and can go nearly anywhere. As long as your driveway or street isn’t a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot! For our video game truck and trailer, we’ll need up to 55 feet of cleared space (as flat as possible) for our game theater, so let your neighbors know if we are coming to your street.

QUESTION: Will the kids know what to do?
ANSWER: We bring the Vegas Gamerz Game Coach so there’s no doubt! He/she helps the kids along, keep in mind that the Game truck and games are geared toward kids 7 years old and up, We make sure it’s the party of the year!

QUESTION: Should I be concerned about the types of video games for kids?
ANSWER: Simply let the Game Coach know your concerns and we will address them on an individual basis and will be sure to offer only appropriate games.

QUESTION: What about bad weather?
ANSWER: We come rain, shine, chilly days or nights or over 100 degrees, we are climate controlled! As long as it is safe for us to drive.

QUESTION: What time should I make the party?
ANSWER: We suggest that you tell your guests that the party is one hour or half-hour before our arrival time, that way they eat first and they’re ready for fun when we arrive!

QUESTION: What time will you arrive?
ANSWER: We will arrive approximately 30 minutes prior in order to set up and you can be sure we’ll be ready to go  for your guests by the start of your party time!

QUESTION: Do I request certain video games for my game truck party?
ANSWER:  We always bring our full game library to every event and your Game Coach will evaluate your needs to make your event successful. 

QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly. In order to hold your date, at the time of booking once your booking is accepted and you receive a confirmation email with a payment link, you must pay balance in full at that time online. For non-profit/civic entities who must pay in a different manner (purchase order, check, etc.) please contact us.

QUESTION: Where can I view your official policies?
ANSWER: You can view them here.

QUESTION: What kind of consoles do you have ?

Answer: Playstation 5, Playstation VR, XBOX Series X, Nintendo Switch.

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